Privacy Policy for K9 Turbo Training

Last updated: December 4, 2025

At K9 Turbo Training, located at 160 Vester Ave, Ferndale, Michigan, your privacy matters to us. This policy explains what personal information we collect, how we use it, and how it is handled.

1. Information We Collect

  • Contact details – name, email address, phone number
  • Appointment details – type of training, date and time, notes you provide
  • Optional uploads – documents or photos related to your dog’s training needs
  • Website usage data – gathered through cookies (see Section 6)

2. How We Use Your Information

  • Schedule and manage training sessions
  • Send confirmations, reminders, and important service updates
  • Improve our website and training services
  • Share occasional marketing updates (only with your consent)

We do not sell or rent your personal data to unrelated third parties.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Acuity Scheduling

We use Acuity Scheduling, part of the Squarespace platform, to handle our bookings. When you schedule through Acuity:

  • Your details (name, email, phone, appointment specifics) are securely stored to manage your bookings and send reminders.
  • Acuity operates under the Squarespace Privacy Policy and follows applicable data protection laws.
  • You may receive automatic booking confirmations, reminders, or follow-up messages related to your appointments.

4. Marketing Consent

We may send you occasional updates about training programs, events, or special offers—only if you’ve given us permission.

  • You can opt in to marketing communications during booking or by signing up on our website.
  • You can unsubscribe at any time by clicking the link in any marketing email or contacting us directly.

5. SMS/Text Messaging Program

By opting in, you agree to receive SMS/text messages from K9 Turbo Training related to information relevant to your request.

Message frequency may vary depending on your engagement with our services.

Message and Data Rates: Standard message and data rates may apply, depending on your mobile carrier plan.

Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message or contacting K9 Turbo Training directly. After opting out, you may receive a final confirmation message.

Help: For help, reply HELP to any message or contact our support team at 248-733-5738.

Consent: Your consent to receive text messages is not a condition of any purchase.

Privacy: We value your privacy. For more information on how we collect and use your data, please refer to Section 2. How We Use Your Information.

By participating in our SMS/text messaging program, you agree to the terms outlined in this Privacy Policy.

6. Cookies

Our website uses cookies—small text files stored on your device—to:

  • Make our site work properly
  • Remember your preferences
  • Analyze site usage to improve our services
  • Support marketing and advertising efforts (with your consent)

You can control cookies by adjusting your browser settings, but some features may not work correctly if you block them.

7. Data Security and Retention

We take reasonable steps to protect your data from loss, misuse, or unauthorized access. We keep your information only as long as needed for our services and legal requirements.

8. Your Rights

  • Access or correct your personal data
  • Withdraw marketing consent at any time
  • Request deletion of your data when possible under the law

9. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted on our website with a new last updated date.